Refund Made Easy
Protecting your personal information
We Have A 15-Day Return Policy, Which Means You Have 30 Days After Receiving Your Service Request For A Return.
To Be Eligible For A Return, You'll A Need The Receipt Or Proof Of Purchase.
To start a return process, you can contact us at: [email protected]
A-805/806, Times Square Arcade 2, Bodakdev Road, Nr Avalon Hotel, Ahmedabad, GJ, 380059, India
If Your Return Is Accepted, We'll Send You A Notification By Email Or Call With Instructions On How And Where You Will Receive Your Refund. You Can Always Contact Us For Any Return Questions At [email protected]
We Will Notify You Once We've Received And Inspected Your Refund Request To Let You Know If The Refund Was Approved Or Not. If Approved, You'll Be Automatically Refunded On Your Original Payment Method Within 15 Business Days.
Please Remember, It Can Take Some Time For Your Bank Or Credit Card Company To Process And Post The Refund.
If More Than 15 Business Days Have Passed Since We've Approved Your Return, Please Contact Us At [email protected]
In Cases Where A Technical Error Occurs In The System Resulting In A Mistaken Payment By The Customer And The Company Fails To Deliver The Service, The Refund Policy Typically Depends On The Terms And Conditions Set Forth By The Company. Here Are The Common Points Included In Our Refund Policy:
Full Refund
The Customer May Be Entitled To A Full Refund Of The Amount Paid If The Company Fails To Provide The Promised Service Due To A Technical Error Or Any Other Reason Beyond The Customer's Control.
Timely Notification
The Customer Must Notify The Company Promptly Upon Discovering The Issue To Initiate The Refund Process.
Verification Process
The Company May Conduct A Verification Process To Confirm The Technical Error And Validate The Customer's Claim Before Processing The Refund.
Refund Method
The Refund Will Be Issued Using The Same Payment Method Used For The Original Transaction (E.g., Credit Card, PayPal, Bank Transfer, Etc.).
Timeline For Refund
Refunds Will Be Processed Within 14 To 20 Business Days After Verification Of The Technical Error.
Exceptions
Exceptions May Apply If The Customer Received Partial Service Despite The Technical Error Or If The Issue Was Caused By The Customer's Actions.
Communication
Clear Communication Channels Are Provided For Customers To Inquire About Their Refund Status Or Any Related Queries.
Note: In case of a refund, all rights and decisions remain with Luxurya Cars Pvt Ltd (Caryanams).
