REFUND POLICY
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We have a 15-day return policy, which means you have 30 days after receiving your service request for a return.

To be eligible for a return,You'll also need the receipt or proof of purchase.

To start a return process, youcan contact us at info@caryanams.com

Communication Address:

A-805/806, TIMES SQUARE ARCADE 2,BODAKDEV ROAD,NR AVALON HOTEL,AHMEDABAD, AHMEDABAD, GJ, 380059, India
If your return is accepted, we’ll send you a notification by email or call as instructions on how and where will give you refund.

You can always contact us for any return questions at info@caryanams.com

Refunds

We will notify you once we’ve received and inspected your refund request, to let you know if the refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or
credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at caryanams@gmail.com.

General Terms how we process refund:
In cases where a technical error occurs in the system resulting in a mistaken payment by the customer and the company fails to deliver the service, the refund policy typically depends on the terms and conditions set forth by the company. Here are some common points that might be included in such a

Refund policy:

Full Refund:

The customer may be entitled to a full refund of the amount paid if the company fails to provide the promised service due to a technical error or any other reason beyond the customer's control.

Timely Notification: The customer might be required to notify the company promptly upon discovering the issue to initiate the refund process.

Verification Process: The company may conduct a verification process to confirm the technical error and validate the customer's claim before processing the refund.

Refund Method: The refund may be issued using the same payment method used for the original transaction (e.g., credit card refund, PayPal refund, bank transfer, etc.).

Timeline for Refund: The policy may specify a timeframe within which the refund will be processed, such as within 14 to 20 business days after the verification of the technical error.

Exceptions: The refund policy might outline any exceptions or exclusions, such as cases where the customer received partial service despite the technical error or if the issue was caused by the customer's actions.

Communication: Clear communication channels should be provided for customers to reach out and inquire about their refund status or any other related queries.

in case of refund all the rights and decision have with luxurya cars pvt ltd (Caryanams)